Shipping & Delivery

Items usually ship by next business day, however arrival time is not guaranteed. If you want a guaranteed arrival time, you may want to purchase an upgraded shipping option. We do not process orders over the weekend, so orders placed on Friday will not usually ship until Monday. ***Shipping rates shall be subject to change and currently offered to our customers on a discounted basis.

Route Shipping Protection

To track your order using Route Shipping Protection, Please install the app. Route offers a package tracking app as a free service, and it isn’t required to track your package!

If you do not wish to download the app, the easiest way to track your package is to wait until the we have fulfilled and shipped your order. Once this happens, you will receive a shipping confirmation email containing your tracking number.

Often, a package tracking link is also included within that email. Otherwise, you can manually copy the tracking number, open up the shipping carrier's tracking website, and type it in to view your shipping updates.


If you have any questions please contact us at 1 (323) 888-8838 or email us at

Orders are shipped via the method chosen at the time the order was placed. Please note that all shipping times are in business days. We ship via UPS and currently offer 3 shipping methods for ALL orders: Ground Shipping to the Continental US, 2nd-Day Air and Next Day Air Saver. 

International Shipping:

International orders must clear import/export regulations which could add to the shipping time of an order.  All duties and taxes and brokerage fees shall be borne the purchaser. All international shipping rates are those rates provided by UPS to our customers.

We currently ship to the following countries: 
American Samoa • Antigua and Barbuda • Argentina • Armenia • Aruba • Australia • Austria • Bahamas • Barbados • Belgium • Belize • Bermuda • Bolivia • Bosnia and Herzegovina • Brazil • Bulgaria • Canada • Cayman Islands • Chile • Colombia • Costa Rica • Croatia • Cyprus • Czech Republic • Denmark • Dominica • Dominican Republic • Ecuador • El Salvador • Estonia • Fiji • Finland • France • Germany • Gibraltar • Greece • Greenland • Grenada • Guadeloupe • Guam • Guatemala • Haiti • Holy See (Vatican City State) • Hong Kong • Hungary • Iceland • India • Ireland • Israel • Italy • Jamaica • Japan • Korea, Republic of • Martinique • Mexico • Monaco • Netherlands • Netherlands Antilles • New Zealand • Nicaragua • Norway • Panama • Paraguay • Peru • Philippines • Poland • Portugal • Romania • Saint Kitts and Nevis • Saint Lucia • Saint Vincent and the Grenadines • Singapore • Slovakia • Slovenia • Spain • Sweden • Switzerland • Taiwan • Thailand • Trinidad and Tobago • Turkey • Turks and Caicos Islands • United Arab Emirates • United Kingdom • Uruguay • Venezuela • Virgin Islands, British • Virgin Islands, U.S.

*Note that there could be a delay in processing your order if we encounter any issues with the billing information provided. 

Return Policy

If you are not 100% satisfied with your purchase from for ANY reason, simply go through our online return portal or email for assistance.

You have 30 DAYS TO RETURN* an item to us in its original condition.

Returns received after 30 days will be automatically rejected by the system.

In some instances, we may make an exception on Exchanges after 30 days. Please email with your request and be sure to include your order number along with email address associated with original order.

No returns or exchanges are allowed on FINAL SALES items. All sales are final for these items.

Please note that shipping charges are non-refundable.

All returns MUST meet the following criteria:

All tags must be attached
All accessories must be included (i.e., belts, etc.)
No perfume or other scents
No human or animal hair
No rips or tears
No other signs of being worn
All original packaging and hangars must be included
No COD (Cash/Check on Delivery) packages will be accepted

Failure to return merchandise as listed above may result in the return being rejected and returned to the customer without credit. You will be contacted via phone and/or email if your return is being rejected. Your return will be sent back to the shipping address on your original order. You may also be charged a $13 rejection processing fee for all rejected returns.

All Merchandise must be returned to:

We are not responsible for any returned packages that are lost in transit. If your return warrants reimbursement of shipping costs, we cannot reimburse you for an amount greater than your original shipping cost.

You will be notified via email once your approved return has been received, inspected and processed. Refunds, Store Credits and Exchanges will generally be processed within 3-5 business days.

A refund may not show up until your credit card's next monthly billing cycle. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.

International returns. The customer is responsible for all duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account. We cannot process exchanges for International orders.

Returns, refunds, store credits and exchanges may be made at the discretion of Lauren Moshi llc. 


Shipped items that are either refused by the customer or cannot be delivered by the carrier, will be returned to Michael Lauren and the customer will be credited for the product cost and tax, less shipping and handling Customer will be required to place a new order and will be responsible for any associated shipping charges.

International: The customer is responsible for all duties and/or taxes. If you refuse an item and we are charged a duty and/or tax, that duty and/or tax amount will be deducted from your order total before we credit your account.