Hey Jane!
So sorry about all of this!
I will send you a return label now, please email me at support@michaellaurenclothing.com (or respond here) if you have any issues with the return label.
Also, unfortunately, our team does not have any messages from you previously. Do you mind letting me know where the messages were sent?
Thanks so much for your patience & understanding!! :))
Viki and team Michael Lauren